The official definition of an Online Business Manager is “a virtual support professional who manages online-based businesses, including the day-to-day management of projects, metrics, and teams.” Click if you want to learn more here if you’re interested, or chat with me about it on Zoom. As Online Business Managers, we tend to focus on those […]

If you’re not hearing complaints or feedback, you may assume that you have a bunch of happy clients satisfied with your coaching or services. But are they actually happy clients, or are they just non-confrontational and secretly unhappy? The easiest way to get client feedback is through a survey. You can set these up with […]