We’ve all dealt with toxic clients. You know who I’m talking about: those seemingly normal people who come to you for help, and then once you start working together, they are a complete disaster. I’ve had more than my share (I could probably write a book), and for me, it all came down to relaxed […]

Strategy, Support

May 15, 2023

How To Deal with Toxic Clients

The official definition of an Online Business Manager is “a virtual support professional who manages online-based businesses, including the day-to-day management of projects, metrics, and teams.” Click if you want to learn more here if you’re interested, or chat with me about it on Zoom. As Online Business Managers, we tend to focus on those […]


December 12, 2022

10 Ways an Online Business Manager Can Help You Grow & Scale Your Service Business

As any smart business owner knows, the key to passive income is a well-established (and full) funnel. So of course you’ve optimized your opt-in pages and monetized your download pages and encourage more buyers through well-placed upsells and downsells. But what about the follow-up? Do you contact customers about the products or services they didn’t […]

Sales, Support

October 31, 2022

How To Automate Your Email Follow-Ups

If you’ve ever looked at another entrepreneur and wondered how she manages to get it all done, the answer might surprise you.She’s got systems in place.It’s true. The most productive people all have one thing in common: they don’t reinvent the wheel every day. Instead, they’ve figured out the best, most efficient way to do […]

Support, Systems

October 3, 2022

How To Systematize Everything

It seems like everyone has an online course these days, and it also seems like everyone is making bank selling their online courses. If you Google “create online course” you’ll likely end up seeing a retargeting ad an hour later with a course guru telling you he can help you make 6-figures this weekend by […]

Strategy, Support, Systems

July 25, 2022

How To Create An Online Course Your Audience Wants

It’s a no-brainer that for your business to be a success, you need to grow your reach. After all, the more people who see your name, read your blog posts and watch your videos, the more chances that you’ll convert some of them into paid customers or coaching clients.   But your path to growing your […]

Strategy, Support

April 18, 2022

How To Keep Your Audience Engaged Ten Easy Ways

You’re a solopreneur who’s used to doing everything herself. You’re on a limited budget but want to increase your sales revenue by offering products to your customers. These products will become part of your sales funnel, which ultimately will lead customers to your high-end private coaching. And while you may feel like you have it […]

Strategy, Support

April 4, 2022

How To Hire The Right Support For Your Next Lauch

How To Overdeliver When Onboarding New Clients My onboarding process has changed dramatically over the 12+ years I’ve been in business. I like to keep it as simple and streamlined as possible while still making my new client feel like they made the best decision in the world hiring me. Many people mistake onboarding with […]

Strategy, Support, Systems

January 24, 2022

How To Make New Clients Feel Great During Onboarding

5 Tips To Stay Motivated Every Day This one is going to be short and sweet! I had someone ask me this question in my Instagram DMs and thought I’d share it here. She wanted to know how I stay so motivated to keep going with my team and my clients. I wanted to tell […]

Strategy, Support

January 10, 2022

How To Stay Motivated When Working Alone

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